Boddy (2005) argues that informal teams are a powerful feature of organisational life because they bring together people who have common interests and concerns and who exchange knowledge and information. Such groups can be formal, in that they were deliberately created to serve an organisation need, or informal, in that the group forms outside formal structures to meet the specific needs of individuals. They usually have an important influence on their members’ values, attitudes and beliefs. A small work group and a project team are primary groups. Primary groups have regular and frequent interactions with each other in working towards some common interests or tasks. (1988) suggest that groups may be formal or informal, primary or secondary. From this it follows that what is said about groups will apply to teams but that teams will have special characteristics of their own. Is there really a difference between the two terms and if so what is it? A starting point in exploring this difference is to say that all teams are groups but not all groups are teams. The terms ‘group’ and ‘team’are often used interchangeably.
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